Organizational Behavior and Communication Paper - 979 Words

Organizational Behavior and Communication Paper Evelyn Smith COM 530 October 8, 2010 Organizational Behavior and Communication Paper This paper discusses the culture of the American Red Cross, noting whether the organization’s values align with espoused or enacted values. Also covered will be to what extent is communication in the American Red Cross determined by its organizations culture. Communication plays a fundamental role in perception and organizational culture. Perception among the American Red Cross organization may cause misalignment between espoused values and enacted values. Conflict tends to improve communication among and within groups, therefore allowing the organization to be more†¦show more content†¦Teams accomplish this common goal for the success of the mission. The culture has set a sound foundation for helping others and volunteering. The Role Communication Plays in Perception and Organizational Culture Misalignment between espoused values (what the organization says it values) and enacted values (what the company d oes) can possibility affect the perception within an organization. The chief executive officer behavior is questionable. American Red Cross did not waste anytime making a decision on what to do regarding the chief executive officer. If Everson was willing to cheat on his wife, who is to say that he wouldnt hide something meaningful from the board? Mr. Burns says. A smart board says its almost impossible to repair a trust issue, so we might as well separate and find a new person (Gose, 2007). The organization values trust and honest. The chief executive officer cheats on his wife then how will he manage the donations of the organization that millions of people and the government entrusted to him to oversee. The organization perceives cheating on ones spouse as being untrustworthy. The organization culture is known for how to handle disaster. The situation with the chief executive officer was addressed with the same response time. His resignation was given in 10 days with no severance package. Another example perception in the organization, TheShow MoreRelatedOrganizational Behavior Communication Paper1190 Words   |  5 PagesSouthwest Airlines Organizational Behavior amp; Communication Paper Erica Sepulveda Communications for Accountants/Com 530 January 30, 2012 Southwest Airlines Organizational Behavior amp; Communication Paper Airlines, such as Southwest Airlines, strive to provide the best customer service that they can offer to keep their customers happy. 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